In a transformation tender process we have contracted the service delivery for a globally
used engineering data system in the automotive
industry. Before this tender the service delivery was
contracted based on negotiations. A new 24x7 service model was designed and introduced
11 seperate lots
5 bidders
40 % cost reduction
(> 3 M€ p.a.)
6 month project
For an engineering service company with more
than 2.000 employees we have contracted the
complete IT and communication services. An improved
service model has been developed and introduced.
3 seperate lots
6 bidders
20 % cost reduction
6 month project
For a leading automaker we have contracted the development and test drive of a mobile in-car internet system. Development and description of the desired service model. Development of a service description for the product development including detailed requirements for development and test scenarios.
3 seperate lots
5 bidders
4 month project
In a transformation tender process we have contracted
the global SAP 2nd level support for an
industrial client. The support processes have been
significantly improved and completely documented.
1 lot
7 bidders
20 % cost reduction
(0.6 M€ p.a.)
5 month project
Schaefer & Lichtenberg Business Consulting
and Services GmbH